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Support

Here when you need us.

Reach the team

One address, one number, real people.

Whether you're a current client with a reporting question or an owner exploring a first conversation, support is the front door to the firm. We respond to every message within one business day.

Send a message

Tell us what you need.

Use the form or email us directly. Please don't include account numbers or sensitive financial details here; we'll arrange a secure channel for those.

Support hours
  • Monday – Friday8:00 am – 5:30 pm MT
  • SaturdayBy appointment
  • Sunday & holidaysClosed
Common questions

Before you write.

Desk with laptop, phone and notebook
Who do you typically work with?

Founders, family offices, private partnerships, and boards who hold meaningful equity positions and want independent, ongoing management of those positions.

Is there a minimum engagement?

We don't publish a hard minimum. Most mandates involve equity positions of several million dollars or more, but we're happy to talk through smaller, complex situations.

How are fees structured?

Either a flat annual retainer or a percentage of equity under oversight, agreed in writing before work begins. We don't earn commissions, placement fees, or referral income.

How quickly will I hear back?

Within one business day for email and form submissions. Current clients have a direct line to their named partner.

Do you offer investment advice or sell securities?

No. EquityGround Partners manages and administers equity positions; we do not sell securities or operate a pooled fund.